Terms and Conditions for Moisture-Protection Products

Last updated: January 8, 2025

Please read these terms and conditions carefully before using our moisture-protection products.

1. Interpretation and Definitions

1.1 Interpretation

The capitalized terms below have the meanings defined in this document, applying to both singular and plural forms.

1.2 Definitions

  • Company: HatchongamVN, based in Vietnam.
  • Product: The moisture-protection products supplied by the Company.
  • Service: The website, consultation, technical support and other services related to the moisture-protection products.
  • Customer: The individual or organization purchasing or using the Company’s products/services.
  • Device: Any equipment that uses or comes into contact with the moisture-protection products.
  • Terms: This entire agreement between the Customer and the Company.

2. Acknowledgement and Acceptance

By purchasing or using the products/services, the Customer confirms that they have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the products/services.

The Customer confirms they are at least 18 years old, or have the consent of a legal guardian.

3. Product Information

The Company is committed to providing accurate product information. However, actual performance may vary depending on real-world conditions. Customers should read the usage instructions carefully and contact the Company for advice when needed.

4. Customer Rights and Obligations

  • Use the products for their intended purpose, following the instructions provided.
  • Do not use the products for any purpose that violates the law.
  • Provide accurate information when purchasing or contacting support.

5. Company Rights and Obligations

  • Provide products/services as committed.
  • Support customers throughout their use of the products.
  • Reserve the right to refuse service if fraud or a violation of these Terms is identified.

6. Warranty and Liability

Products are warranted according to the Company’s policy. The Company is not liable for damages arising from use that does not follow the instructions or falls outside the recommended scope of use.

7. Limitation of Liability

In all cases, the Company’s liability shall not exceed the value of the product paid for by the Customer. The Company is not liable for indirect, incidental or consequential damages.

8. Privacy Policy

The Customer’s personal information is protected in accordance with the Company’s Privacy Policy. Please refer to the website for details.

9. Changes to These Terms

The Company reserves the right to amend these Terms at any time. Changes will be announced on the website. Continued use of the products/services after new Terms take effect constitutes acceptance of those changes.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of Vietnam. Any disputes will first be resolved through negotiation; if unsuccessful, they will be referred to the competent authorities in Vietnam.

11. Contact

If you have any questions about these Terms, please contact: